Effective Date: May 11, 2026
At Narcisse Legacy Living of Acadiana LLC (“NLLA,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact our organization, or participate in our messaging programs.
Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Mailing address
- Information voluntarily submitted through contact forms, applications, referrals, or inquiries
- Communication preferences
We only collect information necessary to provide services, respond to inquiries, and communicate with residents, families, referral sources, and community partners.
How We Use Your Information
We may use your information to:
- Respond to inquiries and referrals
- Provide information regarding housing availability and services
- Communicate regarding appointments, tours, admissions, or support
- Send requested SMS or email communications
- Improve our website and customer experience
- Maintain business and legal records
Data Sharing and Protection
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose.
- Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.
We implement reasonable administrative and technical safeguards to help protect your information from unauthorized access, disclosure, or misuse.
Confidential Communications
Narcisse Legacy Living of Acadiana LLC recognizes the importance of confidentiality. Please avoid sending highly sensitive medical or financial information through unsecured website forms or text messaging. Confidential voicemail and secure communication options may be available upon request.
Cookies and Website Analytics
Our website may use basic cookies or analytics tools to improve website performance and user experience. These tools do not collect sensitive personal information.
Your Rights
You may request to:
- Review your information
- Update or correct your information
- Opt out of future communications
- Request removal from our messaging programs
To make a request, contact us at:
Narcisse Legacy Living of Acadiana LLC
Email: [email protected]
Phone: 337-227-6632